Privacy Policy

Last updated: January 2025

At Makenzie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Who We Are

Makenzie is an AI & Data Engineering solutions provider. We act as the data controller for personal data we collect through our website and services. This website serves as a marketing platform, and any personal data acquired is intended solely for marketing and service delivery purposes.

If you have any questions regarding this Privacy Policy, please contact us at info@makenzie.co

What Personal Data Do We Collect?

Information You Provide to Us:

When you interact with our website or contact us, you may provide:

  • Contact Information: Name, email address, phone number, company name, job title, city, and location
  • Communication Content: Messages, inquiries, and any information you share through our contact forms
  • Professional Information: LinkedIn profile, resume details, and other professional information if you apply for positions or request consultations

Information Collected Automatically:

  • Usage Data: IP address, browser type and version, pages viewed, time spent on pages, referral source
  • Device Information: Device type, operating system, unique device identifiers
  • Cookies: See our Cookie Policy section below for more details

How Do We Use Your Personal Data?

We process your personal data for the following purposes:

  • Service Delivery: To respond to your inquiries, provide consultations, and deliver our AI & data engineering services
  • Communication: To send you information about our services, updates, and respond to your requests
  • Marketing: To send promotional materials, newsletters, and information about services that may interest you (with your consent)
  • Website Improvement: To analyze usage patterns and improve our website functionality and user experience
  • Legal Compliance: To comply with legal obligations and protect our rights and interests

How Do We Share Your Personal Data?

We are committed to protecting your privacy. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your data with the following parties:

  • Service Providers: Third-party vendors who assist with website hosting, email delivery, analytics, and other services (e.g., Resend for email)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets (subject to this Privacy Policy)

All third-party service providers are required to maintain appropriate security measures and use your personal data only as instructed by us.

How Long Do We Keep Your Data?

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • If you request deletion of your data, we will delete it promptly unless legally required to retain it
  • Data from active business relationships will be retained as long as the relationship continues
  • Data from prospective clients will be retained for up to 1 year for analytics and marketing purposes

Do We Use Cookies?

Our website uses minimal essential cookies necessary for the website to function properly. We do not use tracking cookies or analytics cookies at this time. If this changes in the future, we will update this policy and provide you with information about cookie management options.

Is Your Data Secure?

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using encryption (HTTPS)
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection and confidentiality

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

What Are Your Rights?

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request limitation of processing of your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your data for marketing purposes
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@makenzie.co. We will respond to your request within 30 days.

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including GDPR for European users.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Makenzie

Email: info@makenzie.co

Phone: +92 316 0557117

Your Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.